Bendigo Health- Carer Support Services

Carer Support Services supports carers of people who are frail aged, have a disability, or a mental or chronic illness to maintain their caring role. The service provides information and advice; respite planning, booking and purchase; emergency respite; referral and advocacy.

Information provided is free and confidential.

Carer Support Services offers assistance with:

  • support to individual carers and carer support groups, from Mildura to Gisborne
  • individual and emergency respite planning and planning for the future
  • respite co-ordination
  • residential respite information, planning and bookings
  • someone to talk things over with
  • advocacy support on carers’ behalf
  • referrals to other health and community services, including counselling services
  • access to social and community activities and support.

What is respite?

Respite means taking a break from your caring duties. It is intended to relieve the pressure of caring, providing carers with time to themselves. Respite happens when someone else takes over the caring role for a short period of time.

Respite can take place in a carer’s home, outside the home in a community setting such as a camp or planned activity group, or in a residential based facility or respite house. Respite can be planned and on a regular basis as required, or unplanned due to an emergency or crisis. It may be for a few hours, overnight, a weekend, or longer as in the case of residential respite.

How do you contact Carer Support Services?

Carers can refer themselves to the service directly. Alternatively a doctor or any community, medical or allied health service such as physiotherapy or district nursing can refer to our service, with client permission.

Offices are located throughout Loddon Mallee in Mildura, Swan Hill, Echuca, Bendigo and Castlemaine.

Contact details

General enquiries
37 Havlin Street East, Bendigo, 3550
PO Box 126, Bendigo, 3552
Phone: (03) 5454 7719 or 1800 068 978 (country freecall)
Office hours: Monday-Friday, 9am-5pm
After hours 24 Hour emergency respite 1800 068 978
See more at: Bendigo Health

CSS also have a Young Carers Program. This is suitable for school aged siblings who help look after the family member who has an ASD.


Distinctive Options

At Distinctive Options, we are committed to supporting service users to exercise a full range of decision making and independent living options. We offer group and individual support with a friendly and user-centered approach. Family members are encouraged to work alongside our professional staff to be part of the support network via regular communication and feedback.

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Interchange is a non-profit, community organisation that provides respite support to families who support a person on the autism spectrum. Interchange clients come from diverse walks of life and have varying levels of support need. They offer services to many children, but also to adults.  They often run camps during the school holidays for kids groups, teenager groups and adults.  They run programs after school,on Saturdays and during the school holidays.

Interchange website


Golden City Support Services

Golden City Support Services offers many levels of support, from just a couple of hours a week to 24 hours a day. Support is provided to meet individual support needs and pays attention to service planning where the person is at the centre of the process. We are highly skilled and experienced in working with people with a broad range of support needs including: physical disabilities, intellectual, cognitive and learning disabilities, sight and hearing disabilities, autism spectrum disorder, acquired brain injury, dual disabilities.

Ph: 03 5441 4206



Scope can support your child or young adult to become more independent at home, at school and in the community. Together, we can create a plan that best suits your needs. We continue to tailor your services throughout the different stages of your life, changing as you change.

31- 45 Bennett Street, Ironbark · 03 5442 2000

The City of Greater Bendigo

The City Of Greater Bendigo are able to provide occasional or specific planned respite to families. This is means tested, for more information Ph: 03 5434 6105

COGB website